Technical Support Engineer

Permanent, Belfast

  • Job ID: 640
  • Location: Belfast
  • Job Type(s): Permanent
  • Categories: Software Developers
  • Posted May 16, 2022
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Technical Support Engineer

Do you want to work with a truly outstanding company that develops cutting-edge technologies for the at-home assessment of brain and mental health conditions.

They have developed the next generation of tools to detect and track diseases of the brain and are used by the world’s leading researchers and pharma companies to transform the understanding of mental health and improve the development of novel treatments for brain disorders. 

They are expanding the team and are recruiting a Technical Support Engineer. In this role you will play a key part in our Product Engineering Team in providing hardware and software support for end-users.

Be part of an amazing team developing cutting-edge tools to solve the biggest healthcare challenge of a generation.


  • Salary up to £60,000 (depending on experience)
  • 10% Bonus
  • Company shares
  • 25 days of Holidays + 10 stat
  • 5% Pension
  • Career progression
  • Opportunity to make a real difference and help people

If you have:

  • Proven experience as a Technical Support Engineer, IT Help Desk Technician, or similar role
  • Solid understanding of computer systems, mobile devices, and other tech products, with a proven ability to pick up new technical areas quickly
  • Familiarity with help desk software (e.g. Jira Service desk)
  • Experience of working within a Quality Management System
  • Knowledge of distributed systems and web technologies (e.g. REST API, JSON, SQL, HTML) 


Apply now!

Apply Now

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